Privacy policy
Privacy Policy – Lucas Couture
Last updated: March 10, 2025
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from lucascouture.com (“the Site”).
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect information about the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We call this “Device Information.”
We collect Device Information using:
- Cookies: Data files placed on your device, often including an anonymous unique identifier. Learn more or disable cookies at allaboutcookies.org.
- Log files: Track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
When you make or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We call this “Order Information.”
“Personal Information” in this policy refers to both Device Information and Order Information.
2. How We Use Your Personal Information
We use Order Information to:
- Fulfill orders (process payments, arrange shipping, provide invoices/order confirmations)
- Communicate with you
- Screen orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services, in line with your preferences
We use Device Information to:
- Help screen for potential risk and fraud (especially your IP address)
- Improve and optimize our Site (e.g., analytics about how customers browse and interact with the Site)
- Assess the success of our marketing and advertising campaigns
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your information as described above. For example:
- Shopify: Powers our online store. Read more: Shopify Privacy Policy
- Google Analytics: Helps us understand how customers use the Site. Read more: Google Privacy Policy. Opt out: Google Analytics Opt-out
We may also share your Personal Information to comply with laws and regulations, respond to lawful requests, or protect our rights.
4. Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information about targeted advertising, visit the Network Advertising Initiative’s educational page.
5. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
6. Your Rights
If you are a European resident, you have the right to:
- Access personal information we hold about you
- Request correction, update, or deletion of your personal information
- Object to or restrict certain processing of your data
- Withdraw consent at any time (where applicable)
To exercise these rights, please contact us using the details below.
We process your information to fulfill contracts we might have with you (e.g., if you make an order), or to pursue our legitimate business interests. Your information may be transferred outside Europe, including to the United Kingdom.
7. Data Retention
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8. Security
We take reasonable steps to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
9. Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on this page.
11. Contact Us
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us at:
- Email: support@lucascouture.com
- Address: 28 King's Mews, London WC1N 2JB, UK
- Phone: +44 755 776 8838
For the purpose of applicable data protection laws, Lucas Couture is the data controller of your personal information.
Thank you for trusting Lucas Couture with your personal information.